Prices and the user, job, and equipment limits are generated from the same plan catalog the app enforces. Job limits are monthly, counted over the trailing 30 days. The Mews PMS integration is included in Venue. Not sure which plan fits? Ask us.
FAQ
Common questions from AV teams
Is there a free trial?
Yes. Starter and Professional both start with a 14-day free trial, and you don't need a credit card. Trials include up to 2 users, 25 jobs per 30 days, and 100 equipment units so you can try GigLogix on real jobs. Create your workspace at app.giglogix.app/signup.
Do you offer annual billing?
Not yet. Every plan is billed monthly today. If you want to pay for a year up front, email [email protected] and we will talk it through.
Which plan is best for a small rental shop?
Starter. It covers the whole quote-to-cash loop — jobs, equipment, quotes with online approval, the client portal, invoices, and online payments — for up to 5 users and 100 jobs a month. Most shops move to Professional when they want crew scheduling, pack lists, or QuickBooks sync.
Can we move up to Professional later?
Yes. Upgrade whenever you need more users, higher job and equipment limits, or features like crew scheduling, QuickBooks Online sync, Gusto payroll import, pack lists, and install projects.
Can I sell event WiFi with GigLogix?
Not yet. Event WiFi ordering and Meraki management are coming soon. Harris Production Services runs them today, but they are not open to other workspaces yet. Join the waitlist through our contact page and we will tell you when they are ready.
What are add-ons?
Marketing and Webstore are coming soon — join the waitlist on our contact page. Add-ons need Professional or Venue. Everything else, like crew, QuickBooks Online sync, and Gusto payroll import on Professional, or BEOs, floor plans, and the Mews PMS integration on Venue, is included in the plan.
Do you support online payments?
Yes, on every plan. Connect your own Stripe account and clients pay invoices online by card. You can also record checks, ACH, and cash payments you receive. You can optionally pass a card processing fee to clients, or absorb it yourself.
What comes with Venue?
Everything in Professional with no user, job, or equipment limits, plus BEOs and floor plans, the Mews PMS integration, and priority support. We set up Venue workspaces with you, so it starts with a conversation instead of a self-serve trial. Event WiFi is coming soon.
Comparing AV rental software?
We wrote honest side-by-sides, including where the other tool is the better pick.